What do I need to bring?
A collar with pawrents info on it and a leash is mandatory.
Your pup's favourite toys (if it is a long stay). Or anything that helps your pup to settle in at our place.
We are unable to provide meals for safety reasons. We kindly ask that you pack their meals from home.
Do you accept any dog breeds?
For your pup to attend our daycare and/or boarding services, they must be:
- Have a current C5 vaccinations (at least 14 days from vaccinated date) and to be up to date on flea, tick and worming treatments
- Must be desexed by the age of 9-12 months
- Meet our size requirement of up to 25kg
- Pass a behavioural and temperament test during their 30 mins free trial. We only consider larger breeds over 25kg after they pass our evaluation test
What is your cancellation policy?
Doggy daycare
For cancellations please notify us at least 24 hours in advance. Same day cancellations are non refundable. Rescheduling will only be available once. If you wish to reschedule a pre existing booking twice, you will lose 50% of the total amount of the booking.
Doggy boarding
To cancel or reschedule, please contact us within 7 days notice. Failure to do so will result in loss of 50% of the total booking.
Where will my dog sleep at night?
Boarding pups are assigned to a bedroom where they can fully rest for the next day adventure.
Boarding bedroom is fitted with a premium dog bed (washed before your pup check in), a toy basket (please bring a few toys from home if it is a long stay) and a dinning table.
Each bedroom is cleaned and disinfected before the next pup check in. We use THE PETLAB for our daily cleaning including equipment, dog toys, beddings.
What will my dog do during their stay?
We provide a "home away from home" experience where your pup will feel they are just at home. We do not crate or keep your pup in a kennel.
Your pup will be roaming around in our facility freely. We have multiple areas to accommodate different pups' needs.
Our outdoor area is divided into 2 main areas. A spacious fenced yard with trees and grass where your pup can enjoy their SNIFFARI time. A concrete area where your pup will have supervised playtime in our ball pit and dog agility courses.
How many dogs do you take care in a day?
Our large space (approx. 700m2 in total) can accommodate up to 20 dogs a day.
Do you offer discounts for multiple dogs from the same household and long term stays?
Yes, we offer discounts on additional dogs from the same household and on long term stays.